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Terms and Conditions for UJ Tickets & Bookings

Effective Date: [Insert Date]

1. Introduction

Welcome to UJ Tickets & Bookings, operated by the University of Johannesburg (referred to as “we,” “us,” or “our”). These Terms and Conditions govern your use of our services and website located at https://ujbookings.co.za (the “Service”). By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Service.

2. Definitions

  • Service: Refers to the UJ Tickets & Bookings website and any associated services, including ticket sales and event bookings.
  • User, You, or Your: Refers to any individual or entity accessing or using the Service.
  • Account: A personal account created by you to access the Service and its functionalities.

3. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use our Service. By using the Service, you warrant that you meet these eligibility requirements.

4. Account Registration

To access certain features of the Service, you may need to register for an Account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the security of your Account by protecting your password.
  • Notify us immediately of any unauthorized use of your Account or any other breach of security.
  • Be responsible for all activities that occur under your Account.

5. Ticket Purchase and Payment

  • When you purchase a ticket or make a booking through the Service, you agree to pay the total amount due, including any applicable taxes and fees.
  • All payments must be made via the payment methods available on the Service. By providing payment information, you represent that you are authorized to use the payment method selected and you authorize us to charge your payment method for the total amount.
  • All ticket sales are final, and refunds may only be granted under specific circumstances as described in our Refund Policy.

6. Event Changes and Cancellations

We reserve the right to make changes to events, including but not limited to the date, time, location, or performers. In the event of a cancellation or significant change, we will notify you promptly and provide information regarding refund eligibility based on our Refund Policy.

7. User Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
  • Share or provide access to your Account to any other individual or entity.
  • Disrupt or interfere with the security, integrity, or performance of the Service.
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.

8. Intellectual Property Rights

All content on the Service, including text, graphics, logos, and software, is the property of the University of Johannesburg or its licensors and is protected by intellectual property laws. You may not reproduce, modify, distribute, or create derivative works based on any content from the Service without our express consent.

9. Limitation of Liability

To the fullest extent permitted by law, the University of Johannesburg, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the Service, including but not limited to any loss of profits, data, or goodwill.

10. Indemnification

You agree to indemnify, defend, and hold harmless the University of Johannesburg, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, your violation of these Terms and Conditions, or your infringement of any third party's rights.

11. Termination

We reserve the right to suspend or terminate your access to the Service at any time and without notice if you violate these Terms and Conditions or engage in any conduct that we believe, in our sole discretion, is harmful to the Service or its users.

12. Third-Party Links

Our Service may contain links to third-party websites that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We recommend reviewing the terms and policies of any third-party site you visit.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa. Any legal actions or proceedings arising under these Terms and Conditions shall be brought exclusively in the courts located in Johannesburg, South Africa.

14. Changes to These Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised Terms on the Service. Your continued use of the Service after any changes constitutes your acceptance of the new Terms and Conditions.

15. Contact Us